Doc in a Box
March 6, 2014
If you are a patient of NorthBay's Centers for Primary Care and also a Western Health Advantage (WHA) plan member, then you probably received a post card in the mail last week that explained a new service we are offering only to our WHA patients.
It's called ER Direct. Some wags call it "doc in a box." It allows you to receive urgent care services in your home.
Holier Than Thou
March 4, 2014
Hospitals and physicians are sometimes besieged by organizations of one stripe or another telling them they need to improve the quality of the care provided to patients. Sometimes outside pressure groups serve a useful purpose in fomenting needed change, but often they simply exhibit a holier-than-thou attitude.
The High Cost of Plumbing
February 27, 2014
A phone call came late one recent Saturday from my oldest son who needed help in an emergency. I dread these kinds of calls as any parent would.
Since my son is long past being a teenager, the call was not about being in a car accident or being detained for unruly conduct at a school dance. In fact, a pipe had burst in his townhouse leaving him and his wife literally ankle deep in water in the living room. What should he do?
February 25, 2014
Previously I mentioned the process we used to decide which firm should assist NorthBay Healthcare with the design and possibly the management of a medical fitness center component of the Health Village development on our NorthBay VacaValley Hospital campus (see "Enthusiasm Renewed"). Three well-qualified finalists made our decision very difficult.
February 20, 2014
Just down the street from NorthBay Healthcare's Green Valley campus is a building that formerly housed the corporate headquarters of Copart, which moved most of its functions to Texas last year. Its exodus created a unique opportunity for Partnership HealthPlan to meet its need for more space as it expanded to serve more counties.
Real Dollars in Real Time
February 18, 2014
This week, the first part of what is a three-part NorthBay construction program comes to fruition when we receive the keys to a brand new building on our Green Valley campus. This is the second of what could become a four-building complex on the campus that is home to our Administration and Conference Center.
Pants on Fire!
February 13, 2014
When I saw a blurb in a local newspaper asserting Kaiser Northern California and its twin in Southern California were the only health plans in the state to earn a four-star rating in a state report, my initial reaction was to recall that children's rhyme about what causes your pants to catch on fire.
Commitment 2 Care
February 11, 2014
As rainy as it was Saturday night, it was still a bright and life-affirming event at a great venue for NorthBay Healthcare's hospice program. At the annual "Open That Bottle Night," we thanked the sponsors of our annual Solano Wine & Food Jubilee, which is held each year in April.
Held inside Theatre DeVille, it was a tight fit for 420 attendees, but no one seemed to care. The downtown Vacaville theater is a superior restoration and improvement on the old Clark movie house dear to the hearts of many Vacaville residents. I have a particular interest in the restoration of old theaters and take photos of them as I travel around the United States. Theatre DeVille is an outstanding example of how old movie theaters can have a second life.
February 6, 2014
Two days of interviewing management companies vying for a project typically are not my idea of fun.
But I did it along with a group of NorthBay managers who are selecting the company that will help us design and potentially manage the medical fitness center component of a "health village" on the NorthBay VacaValley Hospital campus. During the presentations we got a sense of what is possible and the interviews turned out to be compelling and fun.
NorthBay's Ten Promises
February 4, 2014
A few weeks ago I found myself on the second floor of NorthBay Medical Center, which is occupied by Women's and Children's Services. It is where babies are born in Fairfield. Contrary to what is said about Disneyland, the second floor is the happiest place on earth.
Normally I avoid that floor as it makes me very nervous. As a guy I feel somewhat as an interloper. There is probably some primal reason for that.